Service Manager - Automotive Experience Required

Tire Discounters•Independence, KY

About The Position

Tire Discounters is a family-owned and operated tire and automotive service retailer. The Service Manager leads and supports Service and Tire Technicians to deliver high-quality service and ensure customer satisfaction at the store. The role oversees service bay workflow, supports team performance, promotes safety, and helps provide a positive customer and team-member experience. Compensation is $55,000–$70,000+ annually. Service Managers receive a weekly hourly rate, monthly individual spiffs, and participate in the monthly store bonus. Tire Discounters offers career advancement opportunities, paid company training, a company tool program, and a full suite of benefits to choose from.

Requirements

  • Experience in automotive service or repair; certifications are preferred.
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and a goal-oriented mindset.
  • Valid driver's license.
  • Availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA and at least 18 years old.
  • Comfort with occasional mechanical hazards and outdoor conditions.

Nice To Haves

  • Automotive service or repair certifications.

Responsibilities

  • Lead and coach technicians, manage performance, and assist with hiring.
  • Oversee service bay workflow and communicate wait times to sales staff.
  • Ensure clear communication between the shop and customers.
  • Promote safety and meet quality and service standards.
  • Drive customer satisfaction and teamwork.

Benefits

  • Paid company training at all levels, led by master certified trainers and experienced leaders.
  • Company tool program.
  • Full suite of benefits to choose from.
  • Monthly individual spiffs and participation in the monthly store bonus.
  • Career advancement opportunities.
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