Service Manager - Automotive Experience Required
About The Position
Tire Discounters is a family-owned and operated tire and automotive service retailer founded almost 50 years ago, with nearly 2,300 team members. Its mission prioritizes people and safety and emphasizes transparent, caring service, doing the right thing, and delivering a positive experience for customers and team members. The Service Manager leads and supports a team of Service and Tire Technicians to provide high-quality service and ensure customer satisfaction at the store. The role includes managing shop workflow, coaching technicians, maintaining safety and quality standards, and coordinating communication among the shop, sales staff, and customers.
Requirements
- Experience in automotive service or repair; certifications are preferred.
- Management experience and strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and a goal-oriented mindset.
- Valid driver's license.
- Availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 pounds.
- Authorized to work in the USA and at least 18 years old.
- Comfort with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service or repair certifications.
Responsibilities
- Lead and coach technicians, manage performance, and assist with hiring.
- Oversee service bay workflow and communicate wait times to sales staff.
- Ensure clear communication between the shop and customers.
- Promote safety and meet quality and service standards.
- Drive customer satisfaction and teamwork.
Benefits
- Paid company training at all levels, led by master-certified trainers and experienced leaders.
- Company tool program.
- Full suite of benefits to choose from.
- Growth opportunities and defined career paths.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
