Service Manager - Automotive Experience Required

Tire Discounters • Cincinnati, OH

4d

About The Position

Tire Discounters is seeking a Service Manager to lead and support a team of Service and Tire Technicians at a store. The manager oversees service operations and helps the team deliver high-quality automotive service and a positive customer experience. The role includes coaching technicians, managing performance, assisting with hiring, coordinating service bay workflow, communicating wait times to sales staff, and ensuring clear communication between the shop and customers. The Service Manager promotes safety, quality, service standards, customer satisfaction, and teamwork. The position offers a career path to General Manager and Regional Manager. Compensation is $55,000–$70,000+ annually, with a weekly hourly rate, monthly individual spiffs, and participation in the monthly store bonus.

Requirements

• Experience in automotive service or repair.
• Management experience and strong leadership skills.
• Excellent communication and multitasking abilities.
• Strong work ethic and a goal-oriented mindset.
• Valid driver's license and availability to work Saturdays.
• Ability to stand for long periods, bend, and lift up to 75 pounds.
• Authorized to work in the USA and at least 18 years old.
• Comfort with occasional mechanical hazards and outdoor conditions.

Nice To Haves

• Automotive service or repair certifications are preferred.

Responsibilities

• Lead and coach Service and Tire Technicians, manage their performance, and assist with hiring.
• Oversee service bay workflow and communicate wait times to sales staff.
• Ensure clear communication between the shop and customers.
• Promote safety and meet quality and service standards.
• Drive customer satisfaction and teamwork.

Benefits

• Paid company training at all levels, led by master certified trainers and experienced leaders.
• Company tool program.
• Full suite of benefits to choose from.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed