Service Manager - Automotive Experience Required
About The Position
Tire Discounters is a family-owned and operated tire and automotive service retailer founded almost 50 years ago, with nearly 2,300 team members. The company emphasizes transparency, care, safety, and delivering an exceptional customer and team-member experience. As a Service Manager, you will lead and support Service and Tire Technicians to deliver high-quality service and customer satisfaction at your store. You will guide technicians, oversee service-bay operations, coordinate communication between shop staff, sales staff, and customers, and promote safety and service quality. The role offers a stated career path from Service Manager to General Manager to Regional Manager. Service Managers receive a weekly hourly rate, monthly individual spiffs, and participation in the monthly store bonus. Pay is listed as $55,000–$70,000+ annually.
Requirements
- Experience in automotive service or repair.
- Management experience and strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and a goal-oriented mindset.
- Valid driver's license.
- Availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorized to work in the USA and at least 18 years old.
- Comfort with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service or repair certifications are preferred.
Responsibilities
- Lead and coach technicians, manage performance, and assist with hiring.
- Oversee service-bay workflow and communicate wait times to sales staff.
- Ensure clear communication between the shop and customers.
- Promote safety and meet quality and service standards.
- Drive customer satisfaction and teamwork.
Benefits
- Paid company training at all levels, led by master-certified trainers and experienced leaders.
- Company tool program.
- Full suite of benefits to choose from.
- Career advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
