Service Manager - Automotive Experience Required
About The Position
Tire Discounters is a family-owned tire and automotive service retailer founded almost 50 years ago, with nearly 2,300 team members. The company prioritizes people and safety and aims to provide an exceptional, transparent customer experience. The Service Manager leads and supports Service and Tire Technicians to provide high-quality service and customer satisfaction. This role is responsible for the smooth operation of the shop, including bay management and workflow, and serves as a liaison among the shop, counter staff, and customers. Service Managers are paid a weekly hourly rate and can earn monthly individual spiffs and participate in the monthly store bonus. The stated annual compensation is $55,000–$85,000+. The advertised career path is Service Manager → General Manager → Regional Manager. The company offers paid training, a company tool program, career advancement opportunities, and a suite of benefits to choose from.
Requirements
- Experience in automotive service or repair; certifications are preferred.
- Management experience and strong leadership skills.
- Excellent communication and multitasking abilities.
- Strong work ethic and a goal-oriented mindset.
- Valid driver's license.
- Availability to work Saturdays.
- Ability to stand for long periods, bend, and lift up to 75 lbs.
- Authorization to work in the USA and be at least 18 years old.
- Comfort with occasional mechanical hazards and outdoor conditions.
Nice To Haves
- Automotive service or repair certifications.
Responsibilities
- Coach, mentor, and train shop employees; manage performance; and assist the General Manager with hiring.
- Ensure the smooth operation of the shop, including bay management and location workflow.
- Communicate clearly between the shop, counter staff, and customers.
- Ensure inspection and diagnostic procedures are followed and provide customers with professional, timely recommendations.
- Promote safety and uphold quality and service standards while leading the team to deliver outstanding customer service.
Benefits
- Paid company training at all levels, led by master certified trainers and experienced leaders.
- Company tool program.
- A full suite of benefits to choose from.
- Monthly individual spiffs and participation in the monthly store bonus.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
