Service Manager - Hyde Park
About The Position
The Service Manager leads honeygrow restaurant operations by enforcing company policies, procedures, standards, training programs, and cultural principles. The role supports the General Manager in developing high-performing team members and delivering the honeygrow guest experience, built around speed, accuracy, cleanliness, superior product, and hospitality. The Service Manager must be able to perform every restaurant station and all functions through the Service Manager level, supervise shifts, manage cash and operational administration, and uphold food-safety and facilities standards. The position requires at least one year of restaurant experience, strong food-preparation experience, and the ability to meet the restaurant’s scheduling needs. ServSafe certification and prior training experience are preferred. Pay is $17.25–$18.50 per hour plus tips.
Requirements
- Must be at least 18 years of age.
- Must be able to meet the scheduling needs of the restaurant.
- Strong food-preparation experience.
- At least one year of restaurant experience.
- Must be able to stand and walk for extended periods.
- Must be able to lift and carry up to 50 pounds.
- Must possess close, distance, and peripheral vision.
- Must be able to frequently bend, stoop, and reach.
- Must have the dexterity to handle kitchen equipment.
- Must be comfortable working near open flames.
- Must be able to work in a fast-paced environment with hot and cold areas, tight spaces, and high noise levels, and communicate effectively in that environment.
Nice To Haves
- ServSafe Certification preferred.
- Previous training experience preferred.
Responsibilities
- Lead restaurant operations by understanding and enforcing policies, procedures, standards, training programs, and cultural points.
- Model high performance and make a consistent effort to elevate oneself, the team, and honeygrow.
- Support the General Manager in teaching and empowering team members to achieve honeygrow standards.
- Demonstrate integrity, honesty, and knowledge while exceeding the expectations of guests and team members and promoting honeygrow’s culture, values, and mission.
- Learn and perform every restaurant station and all functions through the Service Manager level.
- Oversee cash management, nightly report packaging, and other administrative work related to daily operations.
- Train, coach, and develop employees with patience and diligence.
- Ensure a strong guest experience by efficiently executing the honeygrow Engine on every shift.
- Ensure compliance with food-safety guidelines and procedures.
- Effectively supervise scheduled shifts.
- Maintain restaurant facilities to honeygrow standards and lead the preventative maintenance plan.
- Complete facilities and food-safety processes, including opening and closing checklists, line checks, and daily and weekly cleaning checklists.
Benefits
- Earned paid time off and one week of sick time granted annually.
- Restaurant closures on Thanksgiving, Christmas, New Year’s Day, Memorial Day, Fourth of July, and Labor Day.
- 401(k) with company match and free financial wellness counseling.
- Medical, dental, and vision insurance, flexible spending account, commuter benefits, and pet insurance for qualifying employees.
- Gift cards for achieving work goals.
- Health resources and discounts on entertainment, shopping, and hotels.
- Free shift meals and discounts on meals and drinks on days off.
- Competitive wages plus tips, with instant access to earnings via DailyPay.
- Annual performance reviews with merit increases for qualifying employees.
- Referral bonus of up to $500.
- Work-anniversary gifts.
- Advancement opportunities and culinary and hospitality training.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
