Service Manager (Apartment Maintenance)

Lion Real Estate Group • Nashville, TN

5d • Onsite

About The Position

Lion Real Estate Group is hiring a Service Manager to lead maintenance operations at an apartment community in Nashville, Tennessee. The Service Manager works alongside on-site teams to complete service requests, assist with unit turns, and keep the property operating at its best. The role combines team leadership and daily operations management with hands-on maintenance and repair work. It includes participation in an on-call rotation to support the community 24/7.

Requirements

• Prior apartment or property maintenance experience.
• EPA or HVAC certification required.
• Strong troubleshooting and repair skills.
• Leadership skills and a team-oriented mindset.
• Good communication skills and a customer-service attitude.
• Willingness to work hands-on as part of the team.
• Valid driver's license and an insured, operable vehicle.

Nice To Haves

• Previous experience as a Service Manager or Lead Maintenance Technician is preferred.

Responsibilities

• Lead and mentor a maintenance team to deliver outstanding service.
• Manage daily maintenance operations, work orders, and preventive care.
• Perform routine maintenance and repairs involving plumbing, electrical systems, HVAC, carpentry, and appliances.
• Complete work orders efficiently and with attention to detail.
• Ensure the community is safe, functional, and well-maintained.
• Coordinate with vendors and contractors as needed.
• Provide friendly, customer-focused service.
• Participate in an on-call rotation.

Benefits

• $1,000 signing bonus.
• Medical insurance, with 77% of employee and dependent premiums paid by Lion.
• Health Savings Account (HSA).
• Dental insurance, with 99% of the employee premium paid by Lion.
• Vision insurance, with 99% of the employee premium paid by Lion.
• Voluntary plans, including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.
• 401(k) retirement savings plan with a 6% company match.
• Paid vacation, sick leave, bereavement leave, and holidays.
• Paid parental leave.
• Employee Assistance Program.
• Volunteer Time Off.
• Rewards Program.
• Mileage reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed