Apartment Maintenance Manager

AIR Communities • Atlanta, GA

3d • Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Manager for an apartment community in Atlanta, Georgia. The manager leads and develops a maintenance team and oversees property maintenance, including vendor relationships, service staff, preventive maintenance, apartment turns, and resident service requests. The role provides service to residents and team members, communicates property maintenance and capital needs to management, ensures those needs are addressed, maintains compliance with operating procedures and applicable requirements, and manages the budget to maximize return on investment while preserving quality and customer service.

The role requires technical maintenance and facilities management experience in property management, along with experience leading people in customer service and asset maintenance. The manager must be able to work a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts for at least one week per month. The position also involves physical activity, including moving heavy equipment and machinery.

Requirements

• At least 3 years of experience with technical maintenance and facilities management in the property management industry.
• 1–3 years of experience leading a team in customer service and asset maintenance.
• A reliable mode of transportation.
• Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
• Ability and willingness to move heavy equipment and machinery.
• Ability to read, write, and speak English.

Responsibilities

• Lead and develop a team of at least one direct report.
• Provide exemplary service to residents and team members.
• Manage property maintenance, including vendor relationships, service staff, preventive maintenance, apartment turns, and resident service requests.
• Communicate property maintenance and capital needs to management and ensure they are addressed.
• Ensure the property follows AIR operating procedures and guidelines and complies with regulations and other requirements, including Environmental Health & Safety matters.
• Manage the budget efficiently to maximize return on investment while maintaining quality and customer service.

Benefits

• 15% target bonus opportunity.
• Quarterly customer service satisfaction bonuses of up to $250 per month for eligible service managers.
• Apartment discount benefit option for living on-site at the community.
• Paid time off, including vacation, sick time, and 14 holidays.
• Medical, dental, vision, and life insurance options.
• HSA/FSA plans.
• Short- and long-term disability paid by the company.
• 401(k) plan with up to 6% employer match.
• Paid parental leave of up to 16 weeks.
• Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
• 15 hours of paid community service time annually.
• Commuter benefits.
• Pet insurance.
• Consumer discounts on various products and services.
• Ongoing professional development, leadership training, and career growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed