Service Manager (Apartment Maintenance)

Lion Real Estate Group•Nashville, TN

1d•Onsite

About The Position

Lion Real Estate Group is hiring a Service Manager to lead maintenance operations at Haven, an apartment community in Nashville, Tennessee. The role works alongside on-site teams to complete service requests, assist with unit turns, and maintain the property. The Service Manager leads and mentors the maintenance team, oversees daily operations and preventive care, and performs repairs as needed. The position participates in an on-call rotation to support the community around the clock.

Requirements

Prior apartment or property maintenance experience.
EPA or HVAC certification required.
Strong troubleshooting and repair skills.
Leadership skills and a team-oriented mindset.
Strong communication skills and a customer-service-oriented attitude.
Valid driver's license and an insured, operable vehicle.

Nice To Haves

Previous experience as a Service Manager or Lead Maintenance Technician preferred.

Responsibilities

Lead and mentor a maintenance team to deliver outstanding service.
Manage daily maintenance operations, work orders, and preventive care.
Perform routine maintenance and repairs involving plumbing, electrical systems, HVAC, carpentry, and appliances.
Complete work orders efficiently and with attention to detail.
Ensure the community is safe, functional, and well-maintained.
Coordinate with vendors and contractors as needed.
Provide excellent service with a friendly, can-do attitude.
Participate in an on-call rotation to support operations 24/7.

Benefits

Medical insurance, with Lion paying 77% of the employee/dependent premium.
Health Savings Account (HSA).
Dental insurance, with Lion paying 99% of the employee premium.
Vision insurance, with Lion paying 99% of the employee premium.
Voluntary plans including Life/AD&D, Accident, Critical Illness, Hospital Indemnity, and Pet Insurance.
401(k) retirement savings plan with a 6% company match.
Paid time off policies, including vacation, sick leave, bereavement leave, and holidays.
Paid parental leave.
Employee Assistance Program.
Volunteer Time Off.
Rewards Program.
$1,000 signing bonus.
Mileage reimbursement.