Service Manager (Maintenance Supervisor) (40650)

RR Living•Columbus, GA

57d•$35 - $35•Onsite

About The Position

The Service Manager is responsible for the oversight of a variety of maintenance tasks including performing make-readies, HVAC, plumbing & electrical, pool maintenance, carpentry, sheetrock, painting, grounds maintenance, and expediting service requests. This role ensures the health, safety, and comfort of residents. The Service Manager is also responsible for creating and maintaining excellent public relations, leading the service team, planning onsite projects, delegating tasks, and managing all maintenance-related issues.

Requirements

Minimum of 2-3 years experience as Service/Maintenance Manager or Supervisor.
Experience in working independently and managing assigned work while leading a team.
Proven experience in electrical, make ready or turns and grounds is required.
Experience in technology and reporting within maintenance/service within multifamily or property management.
HVAC, EPA and CPO certifications are required.
Strong experience in plumbing and HVAC to diagnose and resolve associated issues is required.
Past experience with preventative maintenance is a requirement for this role.
This position requires 'on call' responsibilities as reasonably necessary to lease and deal with maintenance emergencies.
Knowledge of OSHA laws and regulations.
Excellent leadership skills and ability to motivate team members.
Strong organizational, problem-solving, and analytical skills.
Ability to manage priorities, workflow and delegate tasks.
Be able to work evenings and weekends.
Ability to work efficiently and effectively on an independent basis.
Excellent human relation skills: tenant interaction is required.
Must be willing and able to learn new maintenance technologies.
Present self in a neat, clean and professional manner at all times throughout the workday and/or whenever present at the community.
Comply with expectations as demonstrated in the Employee Handbook.

Nice To Haves

General education: High School diploma or equivalent is preferred.
Experience in working through fast paced projects is preferred.

Responsibilities

Manages the physical operations of the community including housekeeping, grounds and capital projects, HVAC, appliances, maintenance equipment, external contractors, plumbing, pool operations, and electrical systems.
Maintains constant communication with all team members regarding maintenance needs and ensures timely response to requests.
Partners with vendors and outside contractors to review and/or develop renovation and new construction plans.
Monitors and maintains proper inventory levels and partners with the Community Manager to authorize purchase orders for supplies and equipment.
Ensures all fire and safety inspections are completed.
Responsible for property following all safety policies, procedures, and regulations, and is knowledgeable with city and state building codes to ensure compliance.
Focuses on fixing over replacing as a goal for the property.
Works independently and manages assigned work while overseeing a team.
Implements and monitors the department budget alongside the Community Manager and manages expenses within approved budget constraints.
Trains, supervises, motivates, and develops the maintenance team, managing schedules and workflow.
Supervises all work orders and ensures make-ready apartments are completed in a timely fashion to ensure resident satisfaction.
Ensures all grounds are maintained to company standards.
Supervises all Pool Maintenance: Backwash filters, vacuum pool, skim pool, and maintain required chemical levels.
Achieve Fair Housing certification prior to interaction with prospects or residents.
Participates in training to comply with new or existing laws.