Service Manager

Masis Staffing • Tempe, AZ

9d • $55,000 - $65,000

About The Position

The Service Manager leads a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team. The role involves mentoring and developing coordinators, reviewing their performance, and balancing workloads to maximize performance and growth. The Service Manager also supports business development through prospecting and account management, maintains relationships with major clients and prospects to maximize sales and client satisfaction, controls expenses within budget guidelines, and ensures job orders are processed and filled with quality candidates. The role includes identifying talent through job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events.

Requirements

• At least 3 years of successful leadership experience, including mentoring, delegating, and motivating teams.

Nice To Haves

• Preferably, a bachelor’s degree in Business Administration, Marketing, or a related field.
• At least 3 years of successful staffing industry experience.
• Ability to speak multiple languages; bilingual ability is highly desirable.
• Ability to create and implement recruitment sourcing strategies for a variety of roles.
• Ability to inspire, coach, and develop others through a shared vision and purpose.
• Ability to select high-quality talent.
• Proven leadership and team development skills, including leading self, others, and forward.
• Ability to engage and lead team meetings.
• Understanding of financial reporting and statements.

Responsibilities

• Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
• Lead, mentor, and develop Service Coordinators.
• Promote new and existing business development through prospecting and account management.
• Review the performance of designated Service Coordinators.
• Balance workloads among Service Coordinators to maximize performance and growth.
• Identify talent through job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events.
• Maintain contact with major clients and prospects to maximize sales and client satisfaction.
• Control expenses to meet budget guidelines.
• Ensure job orders are processed and filled with quality candidates.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed