Service Manager - AUTOMOTIVE EXPRIENCE REQUIRED

Tire Discounters, Inc.•Crossville, TN
•$50,000 - $65,000•Onsite

About The Position

Tire Discounters, a leading family-owned tire and automotive service retailer with nearly 50 years of experience, is seeking a Service Manager. The company prides itself on providing exceptional automotive service with a focus on transparency and care. With a mission to prioritize people and safety, Tire Discounters aims to deliver a "WOW" experience to both customers and team members, always striving to do the right thing and challenge the status quo. This role involves leading and supporting a team of Service and Tire Technicians to ensure high-quality service and customer satisfaction at the store level.

Requirements

  • Experience in automotive service/repair (certifications preferred).
  • Management experience with strong leadership skills.
  • Excellent communication and multitasking abilities.
  • Strong work ethic and goal-oriented mindset.
  • Valid driver's license and availability to work Saturdays.
  • Ability to stand for long periods, bend, and lift up to 75 lbs.
  • Authorized to work in the USA (18+).
  • Comfortable with occasional mechanical hazards and outdoor conditions.

Nice To Haves

  • Automotive experience required.

Responsibilities

  • Lead and coach technicians, manage performance, and assist with hiring.
  • Oversee service bay workflow and communicate wait times to sales staff.
  • Ensure clear communication between the shop and customers.
  • Promote safety and meet quality and service standards.
  • Drive customer satisfaction and teamwork.

Benefits

  • Industry-leading training
  • Diverse career paths
  • Company tool program
  • Paid company training at all levels
  • Competitive Pay & Benefits
  • Solid compensation plan
  • Full suite of benefits to choose from
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