Service Manager

Griffith Ford San Marcos • San Marcos, TX

8d • $8,000 - $15,000

About The Position

Griffith Ford San Marcos is seeking a dedicated and experienced Service Manager to oversee the daily operations of its service department in San Marcos, TX. The role focuses on exceptional customer service, efficient workflow, and maintaining high quality standards. The Service Manager works closely with technicians, service advisors, and customers to manage schedules, resolve issues, and drive service excellence.

Requirements

• Proven experience in a service management role, preferably within the automotive industry.
• Strong leadership and interpersonal skills.
• Excellent organizational and problem-solving abilities.
• Ability to manage multiple priorities and work under pressure.
• Exceptional customer service and communication skills.

Nice To Haves

• Knowledge of automotive service procedures and industry standards.
• Proficiency with dealership management systems.

Responsibilities

• Manage and coordinate service department staff, including technicians and service advisors.
• Deliver prompt and professional service to ensure high customer satisfaction.
• Monitor workflow and ensure efficient resource use while maintaining quality standards.
• Handle customer complaints and resolve issues in a timely and effective manner.
• Maintain accurate service records and oversee billing and invoicing processes.
• Train and develop service staff to enhance skills and team performance.
• Collaborate with other departments to improve overall dealership operations.

Benefits

• Competitive monthly compensation ranging from $8,000.00 to $15,000.00.
• Opportunity to work in a supportive and dynamic team environment.
• Career growth and professional development opportunities.
• Health and dental insurance options.
• Paid time off and holiday benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed