Service Manager Trainee

Orkin LLC • Lafayette, LA

6h

About The Position

The Service Manager Trainee prepares to lead an Orkin service operation after completing paid training. The role combines service quality control, team leadership and development, customer engagement, and operational oversight. The trainee learns to help ensure customers receive safe, professional, empathetic service while supporting business growth and community service projects. No pest-control industry experience is required to start; Orkin provides training, tools, and technology.

Requirements

• High school diploma or equivalent.
• Valid driver’s license.
• Ability to obtain the appropriate pesticide license or certification if required.
• Ability to work independently in the field and interact with clients.
• Ability to meet the physical job requirements and safely perform duties with or without accommodations, including using a ladder within its manufacturer’s weight capacity; occasionally lifting and carrying up to 50 pounds; accessing crawl spaces, attics, confined spaces, and rooftops; climbing, balancing, stooping, kneeling, crouching, or crawling; wearing PPE, sometimes including an OSHA-compliant respirator; and working in different weather conditions.

Nice To Haves

• Sales experience preferred.
• Leadership skills and an interest in learning, improving, and developing as a leader.
• A service-oriented mindset and ability to build customer loyalty and trust.
• Accountability, teamwork, and interest in supporting the community.

Responsibilities

• Lead an entire service operation upon completion of paid training.
• Motivate the service team to provide consistently high-quality service while prioritizing safety.
• Conduct interactions with customers and coworkers professionally and with integrity.
• Assist with recruiting talent for the service team.
• Train and develop Orkin Pros through hands-on management.
• Lead training meetings.
• Oversee the Orkin Pro Ride-A-Long program.
• Use inspections and proposed courses of action to help meet or exceed customer expectations and deliver empathetic customer service.
• Support the team in adopting new products, services, and technology.
• Monitor scheduling, routing, and inventory to improve efficiency and productivity.
• Participate in community service projects.

Benefits

• Competitive earnings and a company vehicle with gas card.
• Annual starting income of $65,000 to $75,000.
• Company-provided iPhone and iPad with sales software.
• Medical, dental, vision, maternity, and life insurance.
• 401(k) plan with company match.
• Employee stock purchase plan.
• Paid vacation, holidays, and sick leave.
• Employee discounts.
• Tuition reimbursement.
• Dependent scholarship awards.
• Paid, comprehensive training program.
• Opportunities to volunteer and give back to the community.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED