Service Manager Trainee

RDO Equipment Co. • Riverside, CA

18d

About The Position

As a Service Manager Trainee at RDO Equipment Co., you will gain hands-on experience across dealership operations and develop the knowledge, relationships, and skills to grow within the business. The role includes rotating through dealership departments and learning how service operations, customer relationships, and dealership processes work together. You will build knowledge of service coordination, workflow, work orders, inventory, company systems, products, and business operations while developing leadership potential.

Requirements

• Interest in learning about heavy equipment, dealership operations, and service processes.
• Commitment to delivering exceptional customer service and building strong relationships.
• Ability to communicate effectively with customers, team members, and leadership.
• Ability to take initiative, work independently, and adapt in a fast-paced environment.
• Strong organizational, problem-solving, and decision-making skills.
• Valid work authorization and ability to work in the U.S. without company sponsorship.

Responsibilities

• Rotate through Service, Parts, Sales, Management, and support functions to build a broad understanding of dealership operations.
• Learn to coordinate technician schedules, manage workflow, support work order processes, and contribute to efficient service department operations.
• Interact with customers regarding quotes, scheduling, job status updates, and service solutions.
• Develop knowledge of inventory management, company systems, product offerings, dealership processes, and business operations.

Benefits

• Competitive compensation of $28–$34 per hour.
• Comprehensive benefits package.
• Supportive team environment and opportunities to build camaraderie throughout the year.
• Opportunities to grow, learn, and lead in the industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed