Service Manager Trainee

RDO Equipment Co. • Riverside, CA

19d • $28 - $34

About The Position

The Service Manager Trainee at RDO Equipment Co. gains hands-on exposure to dealership operations and develops knowledge, relationships, and experience for future growth. The role rotates through multiple departments and builds understanding of service operations, customer relationships, dealership processes, and how they contribute to results. The trainee learns to coordinate service workflows, support customers, and gain operational experience in a dynamic dealership environment.

Requirements

• Interest in learning about heavy equipment, dealership operations, and service processes.
• Commitment to delivering exceptional customer service and building strong relationships.
• Ability to communicate effectively with customers, team members, and leadership.
• Ability to take initiative, work independently, and adapt in a fast-paced environment.
• Strong organizational, problem-solving, and decision-making skills.
• Valid work authorization and ability to work in the U.S. without company sponsorship.

Responsibilities

• Rotate through Service, Parts, Sales, Management, and support functions to learn dealership operations.
• Learn to coordinate technician schedules, manage workflow, support work order processes, and contribute to efficient service department operations.
• Interact with customers regarding quotes, scheduling, job status updates, and service solutions.
• Build knowledge of inventory management, company systems, product offerings, dealership processes, and business operations.

Benefits

• Competitive compensation reflecting experience, leadership, and industry expertise.
• Comprehensive benefits package supporting well-being.
• Supportive team and opportunities to build camaraderie throughout the year.
• Opportunities to grow, learn, and lead in the industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed