Service Manager II

Morgan Properties•West Palm Beach, FL

16d•$75,000 - $80,000•Onsite

About The Position

The Service Manager II is responsible for ensuring that the physical aspects of the community meet company standards and applicable laws. This full-time role leads and develops a maintenance team, oversees maintenance schedules and inventory, and partners with office staff to provide residents with responsive service and follow-up. The position includes responsibility for preparing a 24-hour on-call schedule and personally remaining available for snow, ice, and other on-site emergencies.

Requirements

Active and valid driver’s license and a personal vehicle.
Live within a 30-minute commute of the properties.
One-year certificate, 5+ years of related experience, or equivalent education and experience.

Nice To Haves

HVAC/EPA/CFC Certification preferred.

Responsibilities

Interview, hire, and train new team members.
Develop and lead Maintenance Technicians in diagnosing problems and providing resolutions.
Mentor and guide maintenance technicians to build their knowledge and skills.
Provide expert knowledge and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
Establish and prepare a 24-hour on-call schedule for the team, and personally remain available for snow and ice or other on-site emergencies.
Partner with office staff to provide residents with exceptional service and follow-up on maintenance issues.
Manage and organize maintenance-material inventory.
Establish preventive maintenance, make-ready, and general work-order schedules for the team.
Regularly inspect community buildings, including vacant units.
Plan, assign, and direct the work of the maintenance team.

Benefits

Pay range of $75,000–$80,000 per year; total compensation may vary based on geographic location, skills, education, and experience.
Up to 100% rent discount.
Property staff shared renewal commissions, paid monthly.
$300 Morgan Essentials, paid quarterly.
On-call appreciation payment of $15 per day for holding the on-call phone.
Employee referral payment program, up to $750.
Education/tuition reimbursement program.
Medical, dental, and vision benefits.
Life/AD&D insurance.
Long- and short-term disability.
401(k) retirement plan with company match.
Generous paid time off, including 10 holidays per year and sick leave.
Employee Assistance Program.
Additional employee discounts.