Service Manager - Bilingual

Masis Staffing•Lawrence, MA

9d•$50,000 - $55,000•Onsite

About The Position

We are seeking a Service Manager who is fluent in both English and Spanish to lead a team of Service Coordinators. This role involves meeting and exceeding productivity and performance goals, developing team members, and driving business development through prospecting and account management. The ideal candidate will have strong leadership skills, experience in the staffing industry, and the ability to manage client relationships and control expenses.

Requirements

3 years of successful leadership talents include mentoring, delegating, and motivating teams.
Ability to speak multiple languages is highly desirable (bilingual).

Nice To Haves

Bachelor’s Degree in Business Administration, Marketing, or related field and at least 3 years of successful staffing industry experience.
Ability to create and implement sourcing strategies for recruitment for a variety of roles.
Ability to inspire, coach and develop others through a shared vision and purpose.
Ability to select high quality/caliber talent.
Proven leadership and team development (lead self, lead others, lead forward.)
Ability to engage and lead team meetings.
Proven leadership and team development (lead self, lead others, lead forward)
Understand Financial reporting/statements

Responsibilities

Lead a team of Service Coordinators to meet or exceed productivity and performance goals established by the executive team.
Lead, mentor and develop Service Coordinators.
Promote new and existing business development through prospecting and account management.
Review performance of designated Service Coordinators.
Balance workload among Service Coordinators to maximize performance and growth.
Identify talent via job posting responses, reverse resume searches, internet searches, walk-ins, job fairs, and networking events.
Maintain contact with major clients and prospects to maximize sales and client satisfaction.
Controls expenses to meet budget guidelines.
Ensure job orders are processed and filled with quality candidates.