Service Loaner & Administrative Coordinator

Carl Black Automotive Group•Orlando, FL

7h•$18 - $20

About The Position

Carl Black Automotive Group is seeking a highly organized Service Loaner & Administrative Coordinator to support the day-to-day operation of its Service Loaner Vehicle Program at its Orlando team. The role combines computer-based administrative work—including data entry, recordkeeping, and use of Microsoft Office—with customer service in a fast-paced dealership environment. The successful candidate will be detail-oriented, dependable, professional, and able to manage multiple responsibilities. The position is full-time and pays $18–$20 per hour, based on experience. Benefits include health, dental, and vision insurance, a 401(k), employee benefits and company programs, and opportunities for advancement within Carl Black Automotive Group.

Requirements

Strong computer skills and comfort learning new software.
Strong organizational, administrative, and data-entry skills.
Excellent attention to detail and accuracy.
Professional written and verbal communication skills.
Friendly and customer-focused attitude.
Ability to multitask and stay organized in a busy work environment.
Must be at least 18 years old.
Valid driver's license and acceptable driving record.

Nice To Haves

Experience with Microsoft Office, including Outlook, Excel, and Word.
Previous administrative, office, customer service, automotive, or rental experience.

Responsibilities

Assist with the daily administration of the Service Loaner Vehicle Program.
Prepare, process, and maintain customer loaner agreements and related documentation.
Accurately enter and update customer, vehicle, and rental information in dealership systems.
Maintain organized digital and physical records for loaner vehicles and agreements.
Use Microsoft Outlook, Excel, Word, and other computer systems for daily administrative tasks.
Communicate with customers about loaner vehicle procedures, documentation, and vehicle returns.
Assist customers through the vehicle checkout and return process.
Inspect vehicles before departure and upon return, documenting mileage, fuel level, condition, and other required information.
Monitor loaner vehicle availability and help maintain accurate fleet records.
Work closely with the Rental Manager, Service Advisors, and other dealership departments to keep the program running efficiently.
Assist with additional administrative and clerical duties as needed.