Loaner Coordinator - Valencia BMW

AutoNation • Santa Clarita, CA

5d • $19 - $32

About The Position

The Loaner Coordinator, referred to in the job description as the Rental Car Associate, manages and coordinates the leasing of rental cars to customers. The role includes preparing rental paperwork and bills, making reservations, overseeing the upkeep of the rental fleet, handling service-related rentals, collecting outstanding rental credit when notified, and controlling vehicle inventory.

Requirements

• High school diploma or equivalent.
• Ability to read and comprehend instructions and information.
• Valid driver's license.
• Excellent communication skills.

Nice To Haves

• Two years of customer service experience (preferred).

Responsibilities

• Ensure rental forms are presented correctly and bills are finalized.
• Make customer reservations.
• Supervise maintenance, cleaning, and gassing of the rental fleet, including shop rentals.
• Handle ESP, service rentals, and body shop rentals.
• Collect credit extended to rental customers upon notification from accounts receivable.
• Maintain inventory control of rental vehicles.

Benefits

• Competitive compensation.
• 401(k) matching.
• Health, dental, and vision insurance plans.
• Maternity benefits.
• Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear.
• Access to deals and discounts through YouDecide.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED