Cascade County Service Line Director

Center For Mental Health•Great Falls, MT

3d•Hybrid

About The Position

The Cascade County Service Line Director will oversee program quality assurance and productivity, ensuring adherence to requirements and regulatory compliance, including audits. This role involves advising the Executive Team on program needs, development, and strategic planning, and serving as the primary representative for Cascade County programs. The Director will identify and implement departmental changes to enhance efficiency, productivity, and innovation, while collaborating with other directors to support company goals. Responsibilities include overseeing leaders and professional personnel for Cascade County clinical programs and sites, managing the Cascade County budget for Clinical Services, and possessing knowledge of billing, reimbursement, and payor systems. The position also assists in developing contracts and policy writing, supports MRWH policies and decisions, and works with HR on hiring and termination recommendations for clinic services leaders and employees. The Director will oversee and approve training for employees on clinical interviews, mental status examinations, and ethical conduct, conduct employee evaluations, and administer performance improvement plans. Consultation and education services to outside agencies and the public, as well as internal consultation and case staffing, are also part of the role. Emergency services may be required during and after work hours. Maintaining clinical knowledge and proficiency with electronic health care and other agency platforms is essential. Participation in in-service training and travel is required, along with performing other duties as assigned by leadership. This role is a member of the Senior Leadership Team and Clinical Directors Team.

Requirements

Five years’ post-licensure experience is required.
LCPC, LCSW, or LFMT licensure required.
Supervisory experience and travel is required.
Proficient in Outlook, Teams, and Microsoft programs.
Required knowledge of concepts, theories, principles, practices and methods of counseling related to mental health, substance use, and co-occurring treatment, and the ability to apply this knowledge to find unique and unprecedented solutions to client’s behavioral health challenges.
Also required is knowledge of therapies, clinical intake assessment, and the provision of behavioral health consultation and education.
Must have good organizational and leadership experience.
Thorough knowledge of the field of behavioral health and of the principles of delivery of behavioral health services.
Thorough knowledge of community resources useful in the treatment and prevention of emotional maladjustment.
Thorough knowledge of theory and practice in the field of specialization at a level appropriate for the training and experience required.
Thorough knowledge of the principles of community organization.
Thorough knowledge of principles and methods of supervision and inservice training, and the ability to supervise others.
Ability to foster a positive, engaged, and accountable culture.
Ability to give inservice training; to secure professional, psychological or social work data and to record such data systematically; to interpret and evaluate the data and develop recommendations; and to write clear and accurate reports.
Must pass Background Checks and Motor Vehicle Record Check as well as a background check with DPHHS.
Will be required to take Sexual Abuse Training.

Responsibilities

Oversee programs quality assurance and productivity requirements.
Ensure regulatory adherence, including audits.
Advise the Executive Team of program needs, development, and engage in strategic planning.
Serve as the primary representative for Cascade County programs.
Identify and implement departmental changes to enhance efficiency, productivity, and innovation.
Collaborate with other directors and department heads to support company goals and teamwork.
Oversee leaders and other professional personnel for Cascade County clinical programs and sites.
Responsible for adherence and development of the Cascade County budget for Clinical Services.
Assist in the development of contracts with other agencies and policy writing.
Support and implement MRWH policies and decisions.
Work with HR to screen, hire, and recommend termination of clinic services leaders and employees.
Oversee and approve training to employees to conduct clinical interviews, complete mental status examinations, and follow their code of ethics.
Complete employee evaluations and administer performance improvement plans as needed.
Provide consultation and education services to outside agencies and the public as assigned.
Provide consultation with other employees as necessary and participate in staffing of cases.
May perform emergency services both during and after normal work hours.
Maintain clinical knowledge and operations of electronic health care and other agency platforms.
Perform other duties as assigned by leadership.