Cascade County Service Line Director

Center For Mental Health•Great Falls, MT

4d•Hybrid

About The Position

The Service Line Director will oversee the programs quality assurance and productivity requirements, ensuring adherence to regulatory standards including audits. This role involves advising the Executive Team on program needs, development, and strategic planning, acting as the primary representative for Cascade County programs. The Director will identify and implement departmental changes to enhance efficiency, productivity, and innovation, while collaborating with other directors to support company goals. Responsibilities include overseeing leaders and professional personnel for Cascade County clinical programs and sites, managing the Cascade County budget for Clinical Services with knowledge of billing and reimbursement, and assisting in contract development and policy writing. The position supports and implements MRWH policies, works with HR on hiring and termination recommendations, and approves training for clinical staff. Employee evaluations and performance improvement plans are also part of the role, as is providing consultation and education services to outside agencies and the public, and participating in case staffing. The role may involve emergency services, maintaining knowledge of electronic health care platforms, and requires participation in in-service training and travel. The Director is a member of the Senior Leadership Team and Clinical Directors Team.

Requirements

Five years of post-licensure experience.
LCPC, LCSW, or LFMT licensure.
Supervisory experience.
Travel is required.
Proficient in Outlook, Teams, and Microsoft programs.
Required knowledge of concepts, theories, principles, practices, and methods of counseling related to mental health, substance use, and co-occurring treatment, and the ability to apply this knowledge to find unique and unprecedented solutions to client’s behavioral health challenges.
Required knowledge of therapies, clinical intake assessment, and the provision of behavioral health consultation and education.
Good organizational and leadership experience.
Thorough knowledge of the field of behavioral health and of the principles of delivery of behavioral health services.
Thorough knowledge of community resources useful in the treatment and prevention of emotional maladjustment.
Thorough knowledge of theory and practice in the field of specialization at a level appropriate for the training and experience required.
Thorough knowledge of the principles of community organization.
Thorough knowledge of principles and methods of supervision and inservice training, and the ability to supervise others.
Ability to foster a positive, engaged, and accountable culture.
Ability to give inservice training.
Ability to secure professional, psychological or social work data and to record such data systematically.
Ability to interpret and evaluate data and develop recommendations.
Ability to write clear and accurate reports.
Must pass Background Checks and Motor Vehicle Record Check.
Must pass a background check with DPHHS.
Required to take Sexual Abuse Training.

Responsibilities

Oversee programs quality assurance and productivity requirements, ensuring regulatory adherence and audits.
Advise the Executive Team on program needs, development, and strategic planning.
Serve as the primary representative for Cascade County programs.
Identify and implement departmental changes to enhance efficiency, productivity, and innovation.
Collaborate with other directors and department heads to support company goals and teamwork.
Oversee leaders and professional personnel for Cascade County clinical programs and sites.
Manage and develop the Cascade County budget for Clinical Services, including knowledge of billing, reimbursement, and payor systems.
Assist in the development of contracts with other agencies and policy writing.
Support and implement MRWH policies and decisions.
Work with HR to screen, hire, and recommend termination of clinic services leaders and employees.
Oversee and approve training for employees on clinical interviews, mental status examinations, and ethical conduct.
Complete employee evaluations and administer performance improvement plans.
Provide consultation and education services to outside agencies and the public.
Provide consultation with other employees and participate in case staffing.
May perform emergency services during and after normal work hours.
Maintain clinical knowledge and operations of electronic health care and other agency platforms.
Participate in in-service training and travel.
Perform other duties as assigned by leadership.
Act as a member of the Senior Leadership Team and Clinical Directors Team.