Service Greeter
Graff Auto Campus•Burns Harbor, IN
•Onsite
About The Position
Graff Toyota of Chesterton is a customer-focused automotive dealership committed to providing an outstanding service experience. We are looking for a friendly, reliable, and professional individual to be the first point of contact for our service customers. The Service Greeter plays a key role in delivering a positive first impression. This person will welcome customers upon arrival, assist with the check-in process, and help ensure smooth communication between customers and service advisors.
Requirements
- Friendly, outgoing personality with strong communication skills
- Ability to work in a fast-paced environment
- Professional appearance and demeanor
- Valid driver’s license and ability to safely move vehicles if needed
- Basic computer and data entry skills
Nice To Haves
- Customer service experience preferred
- Automotive experience a plus, but not required
Responsibilities
- Greet customers promptly and professionally as they arrive in the service lane
- Direct vehicles to the appropriate service area
- Gather basic customer and vehicle information and relay it to service advisors
- Assist with scheduling or confirming service appointments
- Answer basic questions and provide excellent customer service
- Maintain a clean, organized, and welcoming service drive area
- Coordinate with service advisors and technicians to ensure efficient workflow
- Offer refreshments or amenities to waiting customers
Benefits
- Competitive pay
- Flexible scheduling
- Opportunities for advancement within the dealership
- Positive team environment
- Employee discounts and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
