Service Greeter

D'Arcy Automobiles • Joliet, MT

2d

About The Position

At D’Arcy Automobiles, every employee plays an important role in the company’s continued success. The dealership is committed to providing the award-winning service, value, and customer experience its community expects. The Service Greeter welcomes customers into the Service Department and helps create a positive experience through a friendly attitude, professionalism, and willingness to help.

The role involves greeting and directing customers, helping manage the flow of customers and vehicles, communicating with dealership staff, and supporting an organized, professional service reception area. The greeter follows dealership policies, safety procedures, and customer service standards, maintains dependable attendance, and performs other duties as assigned by management.

Requirements

• Friendly, outgoing personality and a genuine desire to help customers.
• Strong customer service and communication skills.
• Professional appearance and positive attitude.
• Ability to remain calm and courteous in a busy environment.
• Strong attention to detail and organizational skills.
• Ability to work effectively as part of a team.
• Comfortable standing and walking for extended periods and working in an active service drive environment.
• Ability to multitask and prioritize responsibilities.

Nice To Haves

• Previous dealership, automotive, hospitality, or customer service experience.

Responsibilities

• Warmly greet customers arriving in the Service Department and provide a welcoming first impression.
• Help customers locate the appropriate Service Advisor or department.
• Direct vehicles and customers to the proper service lane or designated area.
• Help manage customer and vehicle flow during busy periods.
• Communicate clearly and professionally with customers, Service Advisors, technicians, and other dealership staff.
• Answer basic customer questions or direct customers to the appropriate team member.
• Help maintain an organized, clean, and professional service reception area.
• Assist customers with entering or exiting the dealership when appropriate.
• Monitor the service drive and notify the appropriate team member when customers arrive.
• Provide additional support to the Service Department as needed.
• Handle customer interactions with patience, courtesy, and professionalism.
• Follow dealership policies, safety procedures, and customer service standards.
• Maintain regular and dependable attendance.
• Perform other duties as assigned by management.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed