Service Greeter

Anderson Automotive Group•Genesis, TN

About The Position

Anderson Automotive Group is seeking an energetic, outgoing, customer-service-oriented Service Greeter to serve as the first point of contact in the service lane. The role is responsible for making guests bringing their vehicles in for scheduled maintenance and repairs feel welcome and receive a professional experience. The Service Greeter also assists and greets customers and moves customer vehicles from the service drive. Anderson Automotive Group is a family-owned and operated business founded in 1955, with more than 65 years of history. Its franchise dealerships represent Toyota, Subaru, Nissan, Kia, Buick, GMC, Chevrolet, Cadillac, Acura, and Honda. The company describes itself as a progressive retailer and service provider with a strong focus on philanthropy and community development. The company offers career development opportunities, training, competitive compensation, benefits, paid time off, and employee discounts. It highlights a culture of caring, belonging, and respect, as well as organizational stability and ongoing developments in automotive technology.

Requirements

  • Friendly and outgoing personality suited to customer service.
  • Strong communication and organizational skills.
  • Valid driver’s license with an acceptable motor vehicle record.
  • High school diploma or equivalent.

Nice To Haves

  • Bilingual ability is a plus.

Responsibilities

  • Serve as the first point of contact for guests in the service lane.
  • Provide an inviting and professional experience to guests bringing vehicles in for scheduled maintenance and repairs.
  • Assist and greet customers when they bring their vehicle in for service.
  • Move customer vehicles from the service drive.

Benefits

  • 401(k) plan with company match.
  • Comprehensive health benefits, including telehealth and behavioral health services.
  • Paid employee referral, recognition, and bonus programs.
  • Paid time off, bereavement, and vacation benefits.
  • Maternity and paternity leave.
  • Employee discounts on parts, service, and vehicle purchases.
  • Leadership development, training, and learning systems.
  • Career development opportunities.
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