Service Greeter

Lithia & Driveway•Chesapeake, VA

8d•$15 - $17•Onsite

About The Position

At Priority Toyota Chesapeake, we believe our people are the key to creating an exceptional customer experience. As a Service Greeter, you'll play a vital role in welcoming customers, building positive first impressions, and helping keep our service department running smoothly. We offer a supportive team environment, opportunities for growth and advancement, competitive benefits, and the chance to be part of one of the area's most respected automotive organizations. If you enjoy helping people, have a positive attitude, and want to build a rewarding career with a company that values its employees, we'd love to have you on our team.

Requirements

A friendly, outgoing personality and a passion for delivering excellent customer service.
Strong communication and interpersonal skills.
A professional appearance and positive attitude.
The ability to work in a fast-paced environment while remaining organized and attentive.
Excellent problem-solving skills and a customer-first mindset.
Dependability, punctuality, and a strong work ethic.
The ability to multitask and adapt to changing priorities throughout the day.
A team-oriented approach and willingness to support coworkers when needed.
Basic computer and technology skills.
A valid driver's license and an acceptable driving record.
The ability to stand, walk, and work outdoors for extended periods in varying weather conditions.
High School graduate or equivalent, 18 years or older required.

Nice To Haves

Previous customer service, hospitality, retail, or automotive experience is a plus, but not required.

Responsibilities

Welcome customers as they arrive at the dealership's service drive with a friendly and professional attitude.
Greet customers promptly and assist with directing them to the appropriate service advisor.
Help manage vehicle flow in the service lane to ensure an efficient check-in process.
Communicate customer arrival information to service advisors and dealership staff.
Answer basic customer questions and provide information about dealership services and amenities.
Escort customers to the waiting area and ensure they feel comfortable during their visit.
Coordinate with service, sales, and support staff to deliver an exceptional customer experience.
Maintain a clean, organized, and welcoming service drive area.
Assist with parking and retrieving vehicles when needed.
Support the service team with administrative and customer service tasks as assigned.
Promote a positive dealership image through outstanding hospitality and professionalism.
Follow all dealership safety procedures and company policies.