Service Greeter/Advisor Trainee

Kendall Dealership Holdings•Nampa, ID

About The Position

Kendall Auto Group is hiring an entry-level Service Greeter/Advisor Trainee to join its service team. The role offers an opportunity to learn the automotive industry and develop a career in customer service. Candidates should be available for full-time hours, have proven customer service experience, and be enthusiastic about their work. The position involves greeting customers in the service drive and working both indoors and outdoors in a shop environment. Kendall Auto Group is a family-owned and operated company with dealerships in Montana, Idaho, Oregon, Washington, and Alaska. It has sold and serviced vehicles since 1937 and describes its mission as delivering an unrivaled customer experience through a motivated, knowledgeable, and caring team. The company emphasizes respect, doing the right thing, and supporting the communities in which it operates.

Requirements

  • Proven customer service experience.
  • Availability for full-time hours.
  • Valid driver's license.
  • Clean driving record, as moving vehicles through the shop is a required job duty.
  • Ability to stand and walk for up to 75% of the work shift.
  • Ability to bend, twist, and kneel, primarily to get in and out of vehicles.

Responsibilities

  • Move and park service vehicles as needed.
  • Communicate with service clients and provide superior customer service.
  • Direct service customers to the appropriate advisor.
  • Obtain basic information from vehicles to assist with the check-in process.
  • Retrieve parts and supplies.
  • Perform janitorial tasks to keep the service drive clean and presentable.

Benefits

  • Competitive pay starting at $17.00 per hour.
  • Competitive paid time off and paid personal leave.
  • Career path development opportunities.
  • Discounts on parts, service, and vehicle purchases for the employee and immediate family.
  • Medical, dental, and vision insurance.
  • Paid life insurance.
  • 401(k) plan with Fidelity.
  • Accident and illness supplemental plans.
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