Service Greeter

Casey Volkswagen•Newport News, VA

About The Position

Casey Auto Group is hiring a full-time Service Greeter/Porter to serve as a friendly first point of contact for customers in a busy service drive. The role involves greeting and escorting customers to their assigned Service Advisor, assisting Service Advisors, preparing vehicles for service and delivery, moving and parking customer vehicles, and maintaining the appearance and organization of the service lane and nearby parking areas. This active position requires extensive walking, kneeling, and bending in varying temperatures and weather conditions. The schedule requires 40 or more hours per week, with shifts scheduled between 7:00 AM and 6:00 PM, Monday through Saturday, and may include some holidays. Pay is $15–$18 per hour, depending on experience.

Requirements

Must be at least 18 years of age.
Must have a valid driver’s license and an excellent driving record.
Must be able to work 40 or more hours per week.
Must be able to perform extensive walking, kneeling, and bending in a variety of temperatures and weather conditions.

Responsibilities

Greet customers with an upbeat attitude and escort them to their assigned Service Advisor.
Assist Service Advisors with various tasks.
Prepare vehicles for service by applying steering wheel, seat, and floor covers.
Perform initial vehicle checks, including testing batteries and topping off fluid levels.
Attach key tags to vehicles.
Move and park customer vehicles safely and efficiently.
Prepare customer vehicles for delivery by checking tire pressure and fluids under the hood.
Wash, vacuum, and sanitize vehicles before delivery.
Maintain the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots.