Service Greeter

Casey Honda•Newport News, VA

About The Position

Casey Auto Group is seeking a full-time Service Greeter/Service Lot Attendant to serve as the friendly first point of contact for customers in the service drive. The role supports Service Advisors and helps prepare, move, and deliver customer vehicles while maintaining an orderly and appealing service area. It is a fast-paced position suited to someone with strong multitasking and customer service skills and offers a path to advancement. The work requires extensive walking, kneeling, and bending in varying temperatures and weather conditions. Employees must be able to work 40 or more hours per week. Shifts are scheduled between 7:00 AM and 6:00 PM, Monday through Saturday, and may include some holidays. The stated pay range is $15–$18 per hour, depending on experience.

Requirements

  • Must be at least 18 years of age.
  • Must have a valid driver’s license and an excellent driving record.
  • Must be able to work 40 or more hours per week.
  • Must be able to perform extensive walking, kneeling, and bending in a variety of temperatures and weather conditions.

Responsibilities

  • Greet customers with an upbeat attitude and escort them to their assigned Service Advisor.
  • Assist Service Advisors with various tasks.
  • Prepare vehicles for service by applying steering wheel, seat, and floor covers.
  • Perform initial vehicle checks, including testing batteries and topping off fluid levels.
  • Attach key tags to vehicles.
  • Move and park customer vehicles safely and efficiently.
  • Prepare customer vehicles for delivery by checking tire pressure and fluids under the hood.
  • Wash, vacuum, and sanitize vehicles before delivery.
  • Maintain the cleanliness, organization, and appearance of the service lane, surrounding areas, and immediate parking lots.

Benefits

  • Medical, dental, and vision insurance
  • FSA, HSA, and LPFSA
  • Prescription drug coverage
  • Company-paid HealthJoy healthcare navigation app
  • Employee Assistance Program
  • 401(k) with company contribution upon eligibility
  • Short- and long-term disability
  • Legal Resources coverage and ID protection
  • Vacation and holiday pay
  • Employee referral bonus programs
  • Employee parts and service discounts
  • Discounted gym memberships to OneLife and YMCA
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