Service Greeter

Casey Kia•Newport News, VA

3d•Onsite

About The Position

Casey Kia is seeking a Service Greeter/Porter to join their team at a newly remodeled facility. This role is primarily based in the service drive, serving as the first point of contact for customers. Responsibilities include customer service, vehicle preparation for service, and vehicle delivery, as well as maintaining the cleanliness and organization of the service area and parking lots. The position requires a lot of movement and involves working in various temperatures and weather conditions.

Requirements

Must be at least 18 years of age
Must have a valid driver’s license and an excellent driving record
Ability to safely drive both manual and automatic transmissions is preferred
Outgoing and friendly personality - enjoys greeting and interacting with customers

Responsibilities

Greeting every customer with an upbeat attitude and escorting them to their assigned Service Advisor
Assisting Service Advisors with various tasks
Dressing vehicles for service (applying steering wheel, seat, and floor covers)
Performing initial vehicle checks, including testing batteries and topping off fluid levels
Attaching key tags to vehicles
Moving and parking customer vehicles safely and efficiently
Preparing customer vehicles for delivery—checking tire pressure and fluids under the hood, and ensuring vehicles are washed, vacuumed, and sanitized
Maintaining the cleanliness, organization, and appealing appearance of the service lane, surrounding areas, and immediate parking lots