Afternoon and Evening Service Desk and Operations Coordinator
About The Position
Paul Mitchell The School Spokane is seeking a Service Desk and Operations Coordinator to support school service and sales goals. The role assists the Clinic Classroom Education Leader with goal setting and inventory, and uses reports to inspect performance, analyze results, and coach and train team members individually and as a group. The coordinator communicates directly with the School Owner and/or School Director to set revenue goals and places orders for product, dispensary items, and office and stationery supplies. The position balances office work with time on the clinic floor during peak sales periods. The coordinator inspires, trains, inspects, and coaches team members in clinic-floor systems, including upselling, rebooking, and guest service. Paul Mitchell Schools describes its culture as focused on putting Future Professionals first and supporting personal and communal growth through activities and team trainings.
Requirements
- Successful previous sales experience.
- Ability to meet and exceed daily, weekly, and monthly goals.
- Self-motivation to set, meet, and exceed goals.
- Ability to inspire, train, inspect, and coach team members.
- Proficiency with a PC computer.
- Experience in marketing, product management, sales, teamwork, coaching, documentation, and reporting.
- Passion for the beauty industry.
- Maintain honesty and professionalism.
- Solid work history with verifiable references.
Nice To Haves
- Experience with Millennium.
Responsibilities
- Assist the Clinic Classroom Education Leader with goal setting and inventory.
- Inspect and analyze reports and use results to coach and train individuals and the team.
- Communicate with the School Owner and/or School Director to set revenue goals.
- Place orders for product, dispensary items, and office and stationery supplies.
- Inspire, train, inspect, and coach team members in clinic-floor systems, including upselling, rebooking, and guest service.
- Balance time in the office and on the clinic floor during peak sales times.
- Meet or exceed service and sales goals.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
