Serv Dept Admin Assistant (CMD-506)

WAUKESHA-PEARCE INDUSTRIES LLC • Kilgore, TX

9d • Onsite

About The Position

The Service Department Administrative Assistant performs administrative tasks for the inside service, sales, and parts departments to meet WPI and customer needs. The role assists with building and processing service work orders, payroll management, dispatch, and customer relations. It also coordinates and maintains the schedule of events for the service manager and service department.

Requirements

• At least 1 year of previous Department Administrative Assistant experience.
• GED or high school diploma.
• Good phone etiquette and ability to manage a multi-line telephone.
• Ability to meet company goals and objectives and comply with company policies and procedures.
• Current driver's license and an acceptable driving record under WPI insurance carrier standards.
• Ability to work flexible hours and days.
• Ability to type 25 words per minute.
• Proficiency in a Windows-based environment, including Microsoft Word, Excel, PowerPoint, Access, and Outlook.
• Dependable and able to work independently.
• Customer service experience and ability to maintain good client relations.
• Ability to maintain a professional appearance and promote a clean, neat, and safe work environment.
• Ability to operate office equipment, including a computer, fax, printer, and telephone system.
• Ability to protect company assets and interests.

Nice To Haves

• Bilingual English/Spanish speaking and writing skills.
• Mechanical background or knowledge.

Responsibilities

• Perform administrative tasks for the Service and Parts departments.
• Perform tasks required to maintain Parts inventory.
• Review and resolve inventory issues.
• Assist in making decisions for daily operations.
• Assist with building and processing service work orders, payroll management, dispatch, and customer relations.
• Coordinate and maintain the schedule of events for the service manager and service department.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED