Store Manager 506

Hibbett•Danville, VA

13h•Onsite

About The Position

The Store Manager oversees the store’s sales efforts and overall operations to support efficiency and profitability. The role communicates and upholds organizational policies, goals, and standards to help the sales team meet sales goals, and works with the District Sales Manager and Store Support Center on initiatives and business growth. The Store Manager represents the company professionally to employees, customers, and the community; maintains knowledge of store products and departments; and promotes merchandise while providing outstanding customer service. The Store Manager directs sales and store operations, manages company assets, inventory, payroll, scheduling, security, and labor goals, and works with Asset Protection to prevent theft and reduce shrink. The role recruits, trains, mentors, evaluates, and supervises store employees and supervisors. It also follows through on marketing and advertising plans, monitors customer and competitor trends, and supports internal controls to protect company assets and financial information.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment; footwear and athletic apparel experience is preferred.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3 or more years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a focus on company growth.
Manage and control the company’s assets through oversight of the designated store.
Direct and oversee sales efforts throughout the store.
Train and mentor store associates in sales strategies and skills.
Stay informed about store operations, sales statistics, inventory, and expenses that contribute to profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to complete responsibilities and meet standards in each department.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel.
Manage store payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate inventory movement to the District Sales Manager and drive inventory goals and strategies.
Follow through on marketing and advertising plans and stay aware of customer trends.
Monitor competitors, new ideas, and community events for potential opportunities.
Provide customer service, including greeting customers and assisting multiple customers during peak periods.
Protect company assets and financial information by ensuring internal control procedures are accurate and effective, and report potential fraud risks to management or appropriate officials.
Manage, coordinate, and evaluate subordinate supervisors and non-management employees.
Interview, hire, train, plan, assign, and direct employee work; appraise performance; reward and discipline employees; address complaints; and resolve problems.