Store Manager 506

Hibbett•Danville, VA

2d•$17 - $21•Onsite

About The Position

The Store Manager oversees the store’s sales efforts across all departments and supervises overall operations to support efficiency and profitability. The role enforces organizational policies, goals, and standards; drives sales goals and business growth; and represents the company professionally to employees, customers, and the community. The Store Manager is knowledgeable about the store’s products and is committed to outstanding customer service and merchandise promotion. The Store Manager manages store assets, sales performance, inventory, expenses, payroll, scheduling, security, and internal controls. The role works with the District Sales Manager and Store Support Center on initiatives, policies, goals, inventory strategies, and business growth. It also recruits, trains, mentors, evaluates, and supervises store staff, including Sales Associates, Hub Drivers, Assistant Managers, and Managers in Training.

Requirements

Bachelor’s degree in business or a related field, or equivalent experience.
Experience working in a retail environment.
Experience managing and developing a sales team.
3–5 years of customer service experience.
3+ years of management experience.
Excellent interpersonal and communication skills.
Ability to work in a fast-paced environment.
Analytical thinking and demonstrated business acumen.
Ability to solve problems and manage multiple tasks and priorities.
Strong commitment to customer service.
Strong leadership and communication skills.

Nice To Haves

Retail experience in footwear and athletic apparel.

Responsibilities

Drive store sales and sales goals, with a consistent focus on company growth.
Manage and control company assets through oversight of the assigned store.
Direct the store’s sales efforts and train and mentor associates in sales strategies and skills.
Monitor store operations, including sales statistics, inventory, and expenses that contribute to profitability.
Consult and collaborate with the District Sales Manager to establish and enforce policies, goals, and procedures.
Direct staff to ensure responsibilities and standards are completed in each department.
Mentor and develop Sales Associates, Assistant Managers, and Managers in Training.
Recruit, hire, train, discipline, and evaluate personnel; manage payroll and scheduling to meet labor goals.
Maintain store security and partner with Asset Protection to prevent theft and reduce shrink.
Communicate with the District Sales Manager about inventory movement and drive inventory goals and strategies.
Follow through on marketing and advertising plans and stay informed about customer trends.
Monitor competitors, new ideas, and community events for potential business opportunities.
Deliver exceptional customer service, including assisting customers as they enter the store and helping multiple customers during peak periods.
Protect company assets and financial information by ensuring effective internal controls and reporting potential fraud risks to appropriate management or officials.
Manage, coordinate, and evaluate subordinate supervisors and non-management employees.
Carry out supervisory responsibilities in accordance with company policies and applicable laws, including planning and assigning work, directing employees, appraising performance, rewarding and disciplining employees, and resolving complaints and problems.