Service Deli Coordinator

K-VA-T Food Stores•Johnson City, TN

20d•Onsite

About The Position

The Service Deli Coordinator supervises and develops Service Deli associates while helping manage department operations, sales, labor, inventory, merchandising, product quality, and regulatory compliance. The role provides courteous customer service and supports the Service Deli’s daily operations, including product ordering and receiving, pricing, scheduling, paperwork, ad execution, and department upkeep. The coordinator promotes products through sampling, announcements, and demonstrations; implements recipes and planograms; and maintains deli cases and slicers. The role also enforces company safety, health, and HACCP programs, reports equipment maintenance issues, and may be assigned additional duties as needed.

Requirements

Must be at least 18 years of age.
Ability to meet standard physical, mental, and visual demands.
Ability to understand and follow verbal and/or written instructions.
Ability to perform routine and repetitive tasks.
Ability to interact daily with various levels of individuals.
Ability to attend on-site work during scheduled shifts and adhere to company time and attendance policies.

Nice To Haves

Food Service experience is a plus, but not required.

Responsibilities

Teach associates to provide efficient and courteous service to Food City shoppers.
Supervise, train, and develop qualified Service Deli associates.
Manage associates to maximize sales and profitability, and assist with labor management.
Assist with work schedules and provide input to associate performance reviews.
Merchandise Service Deli cases and maintain the proper planogram.
Assist with ordering and maintaining inventory of Service Deli and supporting merchandise.
Receive and rotate all ordered products, and maintain proper product pricing.
Maintain a clean department according to company standards.
Enforce and maintain safety policies and procedures, including company health, safety, and HACCP programs.
Promote sales and merchandise through active and passive sampling, announcements, and demonstrations.
Implement recipes according to company standards and train Service Deli Helpers on them.
Implement applicable local, state, and federal regulations, including weights and measures requirements.
Maintain departmental paperwork and accurate records, including short-date lists, invoices, and production sheets.
Manage ad products during ad periods and follow sales and advertising plans.
Maintain product quality and freshness.
Promptly report equipment maintenance issues to the Food Service Manager and Store Manager.
Train associates on slicer safety and upkeep; maintain company slicers.
Clean and maintain the deli case.
Perform additional job duties as assigned.