Service Customer Relations Coordinator

Group 1 Automotive, Inc.•Rockland, MA
•$45,000 - $55,000

About The Position

Group 1 Land Rover Rockland, part of Group 1 Automotive, is seeking a Service Customer Relations Coordinator to support its service department. The position is based in a state-of-the-art facility and offers competitive compensation and resources to support career growth. The coordinator schedules service appointments, loaner cars, and customer vehicle pickup and delivery, and assists the Service Manager and Service Advisors with daily service department operations.

Requirements

  • Positive attitude.
  • High level of attention to detail.
  • Strong written and verbal communication skills.
  • Ability to develop positive relationships with team members and customers.
  • Professional appearance and appropriate dress.

Nice To Haves

  • Prior sales or customer service experience.

Responsibilities

  • Schedule service appointments.
  • Schedule loaner cars.
  • Schedule pickup and delivery of customer vehicles.
  • Assist the Service Manager and Service Advisors.
  • Support the daily operations of the service department.

Benefits

  • A great working environment.
  • Comprehensive training and advancement opportunities.
  • Medical, dental, and vision insurance.
  • Life and disability insurance.
  • 401(k) with company match.
  • Employee vehicle purchase program.
  • Employee stock purchase plan.
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