Service Counter Team Member
About The Position
As a member of Farmer J’s Front of House team, the Service Counter Team Member is a first point of contact for guests and helps deliver a welcoming, high-quality dining experience. The role includes taking orders, processing payments, serving food and drinks, and keeping the front of house clean, organized, and stocked. Team members are cross-trained across a variety of roles to support smooth service and uphold Farmer J’s hospitality, product knowledge, and guest experience standards. The position also requires following food safety and hygiene standards and collaborating with both front- and back-of-house colleagues. Farmer J is a London-born fast-casual restaurant concept serving bold, seasonal, scratch-cooked food made from fresh, high-quality ingredients. The company emphasizes fresh produce, responsibly sourced meat and fish, and nearly 100% biodegradable packaging. It has more than 20 locations in London and has expanded to New York City.
Requirements
- At least 1 year of experience in a high-volume, high-quality fast-casual or café-style restaurant.
- Appreciation for real food, scratch cooking, seasonal ingredients, and sustainable practices.
- Comfort using a point-of-sale system and other restaurant systems.
- Solid understanding of food safety, hygiene, and cleanliness standards.
- Collaborative, positive team player who is ready to pitch in.
- Ability to stay calm under pressure and adapt in a fast-paced environment.
- Ability to thrive in a fast-paced kitchen environment.
- Strong attention to detail.
- Excellent verbal and written communication skills.
- Ability to follow written and verbal instructions.
- Ability to work a flexible schedule, including nights, weekends, and holidays as needed.
- Authorized to work in the United States.
Responsibilities
- Greet every guest warmly, energetically, and with a positive attitude.
- Take accurate orders and process payments using the POS system.
- Serve food and drinks with care and according to Farmer J standards.
- Keep the front of house clean, organized, and stocked.
- Learn menu items and ingredients to answer guest questions.
- Communicate clearly with front-of-house and back-of-house team members.
- Follow food safety and hygiene standards.
- Bring positive energy to each shift and support teammates wherever needed.
Benefits
- Competitive pay with potential to earn tips.
- Bonus potential.
- Career growth and opportunities to earn more as you learn.
- Complimentary employee meal (“Field Tray”) and coffee every shift.
- Commuter benefits.
- Team socials.
- Exclusive Farmer J swag.
- Flexible full-time or part-time schedules.
- Paid birthday off.
- Thanksgiving, Christmas, New Year’s Day, and other holidays off.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
