Service Coordinator/Human Services
About The Position
As a Service Coordinator (SC) with Alleghenies United Cerebral Palsy (AUCP), you will work closely with individuals and their support teams to develop, update, and manage personalized service plans. The goal is to ensure each person receives the support they need to thrive through paid providers and community resources. This client-centered role requires strong communication, coordination, and compliance skills. This is a hybrid position involving in-office and remote work, with the ability to complete visits in the community in Pennsylvania. The employee must live in Pennsylvania or be willing to travel there to complete home visits. Remote employees must maintain reliable high-speed internet access for meetings, systems, and communication. Travel within the assigned region is required to meet with participants in compliance with their Individualized Service Plans (ISPs).
Requirements
- Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
- Experience working with individuals with disabilities or special needs.
- Strong skills in assessment, planning, and participant-centered service delivery.
- Excellent organizational, communication, and documentation skills.
- Ability to work effectively as part of an interdisciplinary team.
- Familiarity with community support systems, housing resources, health care, and human services.
- Must live in Pennsylvania or be willing to travel to Pennsylvania to complete home visits.
- Must maintain reliable high-speed internet access when working remotely.
- Employment is contingent on successful completion of the PA State Police Background Check (e-PATCH), Child Abuse Clearance, FBI Background Check, MA Fraud Check, Social Security Verification, and DMV Check.
Nice To Haves
- Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) is strongly preferred.
Responsibilities
- Collaborate with clients and their teams to develop individualized service plans (ISP) based on personal goals and priorities.
- Regularly update service plans to reflect life changes and current support needs.
- Coordinate and monitor services provided by paid providers and community resources to ensure they meet the individual's needs, are authorized and used appropriately, and are implemented by knowledgeable staff in accordance with the plan.
- Maintain open communication with support teams to address concerns and updates promptly and effectively.
- Ensure work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
- Travel within the assigned region to meet with participants in compliance with their ISP.
Benefits
- Flexible schedule
- No on-call responsibilities
- 15 agency-paid days off, including 11 holidays
- 18 PTO days
- Paid training period
- Mileage reimbursement
- Company-provided equipment
- Tuition reimbursement
- Medical insurance
- Company-paid dental insurance
- Company-paid vision insurance
- Company-paid life insurance, with the option to add coverage for the employee and family
- Up to 5% match for 401(k)
- Starting hourly rate of $21, with the opportunity for performance-based increases
