Service Coordinator

Luther Brookdale Chevrolet Buick GMC•Brooklyn Center, MN

About The Position

The Service Coordinator is the first point of contact for customers and provides customer service while creating repair orders and vehicle estimates. The employer welcomes candidates who are new to the automotive industry and have previous experience in customer service, retail sales, restaurants, or hospitality. The role is based in a busy, state-of-the-art facility. Offers of employment are contingent on successfully passing a background screening, including a criminal background check, review of motor vehicle records, and verification of Social Security number.

Requirements

  • Organized and friendly personality.
  • Time management skills.
  • Excellent communication skills with customers.
  • Professional, well-groomed personal appearance.
  • Clean driving record.
  • Willingness to submit to a pre-employment background check.

Nice To Haves

  • Previous experience in customer service, retail sales, the restaurant industry, or hospitality; automotive industry experience is not required.

Responsibilities

  • Oversee the flow of work.
  • Ensure customers receive prompt, courteous, and effective service.
  • Provide exceptional service and ensure customers are handled appropriately.
  • Answer phones and schedule appointments.
  • Assist with parking customer vehicles.
  • Create repair orders and estimates for vehicles.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with match.
  • Paid vacation.
  • Growth opportunities.
  • Paid training.
  • Long-term job security.
  • Health and wellness benefits.
  • Accident and critical illness coverage.
  • HSA/flexible spending account.
  • Pet insurance.
  • Employee discounts.
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