Service Coordinator

The Alliance for Infants and Toddlers•Pittsburgh, PA
•$43,000 - $46,000

About The Position

The Service Coordinator provides service coordination throughout Allegheny County for families with children eligible for Early Intervention under Pennsylvania Act 212. The role involves initiative and independent judgment while following established regulations, policies, and procedures. The Service Coordinator reports directly to the Team Supervisor, who provides general guidance on program issues and evaluates the effectiveness of the coordinator’s work. The Alliance for Infants and Toddlers, Inc. provides Early Intervention services for children from birth to age three who have developmental concerns. Services and supports are delivered in homes, childcare sites, and other community settings identified by families. The Service Coordinator reports to the home office at 2801 Custer Avenue for the first four weeks of employment for training and thereafter as needed, and travels daily to serve families throughout Allegheny County.

Requirements

  • Demonstrated knowledge and understanding of children with developmental delays and conditions that put a child at risk.
  • Demonstrated knowledge of child development.
  • Knowledge of Pennsylvania laws and regulations governing the Early Intervention Program.
  • Ability to administer and interpret child and family assessment instruments.
  • Ability to maintain accurate, orderly records and documents according to agency policies and procedures.
  • Ability to establish and maintain effective working relationships with families, staff, physicians, and community service agencies.
  • Effective oral and written communication skills.
  • Ability to manage email, navigate the internet, and use a web-based data system to manage caseload information.
  • Adequate computer and typing skills.
  • Reliable motor vehicle and valid Pennsylvania motor vehicle license.
  • Acts 33, 34, and FBI clearances.
  • Ability to work at floor level with young children and lift and handle young children.
  • Bachelor’s degree in early intervention, early childhood special education, early childhood education, child development, family counseling, family studies, psychology, or another comparable social science field, plus one year of related experience; or an associate degree in one of these fields plus three years of related experience.

Responsibilities

  • Explain Early Intervention services to families in Allegheny County.
  • Coordinate and schedule screenings and assessments.
  • Identify and coordinate community resources and services beneficial to children and families.
  • Coordinate with medical and health providers.
  • Monitor child and family needs using appropriate instruments and family interviews.
  • Provide parent education and support.
  • Facilitate and participate in the development and review of the Service Coordination Plan and Individualized Family Service Plan.
  • Monitor delivery of Early Intervention services through regular family contact and communication with service providers.
  • Explain parents’ rights and procedural safeguards.
  • Initiate development of a transition plan to preschool services.
  • Conduct and attend meetings as necessary.
  • Participate in team meetings, staff meetings, internal and external training, and conferences to meet the required 24 hours of annual training.
  • Maintain the expected level of productivity.
  • Complete documentation and submit paperwork within agency timelines.
  • Meet the agency’s office attendance requirements during and after the training period.
  • Travel daily to clients throughout Allegheny County.

Benefits

  • Matching 401(k)
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible PTO
  • Tuition reimbursement
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