Service Coordinator
UPA LLC•Chicago, IL
•Onsite
About The Position
The Service Coordinator plays a dynamic role in providing comprehensive support for affordable housing property management, while also fostering a sense of community through event planning and light service coordination responsibilities. This individual acts as a liaison between residents, property management, and service providers, ensuring high standards of service and engagement.
Requirements
- High school diploma or equivalent required
- 1–3 years of experience in affordable housing, property management, social services, or community development.
- Strong organizational and communication skills, with a passion for serving diverse populations.
- Proficiency in Microsoft Office Suite
Nice To Haves
- associate’s or bachelor’s degree in social work, property management, or related field preferred
- experience with property management software is a plus
Responsibilities
- Assist the Property Manager in overseeing daily operations of affordable housing properties, ensuring compliance with all applicable regulations.
- Conduct tenant intakes, process applications, and maintain accurate resident records.
- Handle resident inquiries related to leases, payments, and property maintenance requests.
- Coordinate and schedule maintenance and repair activities, ensuring timely resolution of resident concerns.
- Conduct property inspections and report findings to the Property Manager.
- Connect residents with appropriate community resources, such as health services, employment programs, and educational opportunities.
- Provide basic guidance to residents regarding available support programs and eligibility requirements.
- Maintain partnerships with local service organizations to expand resources available to residents.
- Organize and manage community events and activities to enhance resident engagement and build a sense of community.
- Plan seasonal or holiday celebrations, workshops, or educational events for residents.
- Collaborate with residents to gather feedback on desired activities or services.
- Create and distribute newsletters, flyers, and other communications to residents.
- Ensure accurate documentation of all resident interactions, property updates, and event details.
- Assist with occasional special projects as directed by the Property Manager.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
