Service Coordinator

EveryAge • Durham, NC

56d • Onsite

About The Position

Make a Meaningful Difference Every Day At St. Joseph, we believe every older adult deserves the opportunity to live with dignity, independence, and connection. As a Service Coordinator, you will play a vital role in helping residents access the resources, services, and support they need to age successfully in place and enjoy a high quality of life. This is more than a social services role. It is an opportunity to build relationships, advocate for seniors, connect people to life-changing resources, and create a thriving community where residents feel valued and supported. If you are compassionate, organized, and passionate about helping others, we would love to meet you.

Requirements

• Bachelor's degree in Social Work or a related field OR Minimum of five (5) years of experience in social services.
• Genuinely enjoys working with older adults.
• Strong communication, relationship-building, and problem-solving skills.
• Highly organized and able to manage multiple priorities.
• Demonstrates empathy, professionalism, and sound judgment.
• Enjoys collaborating with community partners and interdisciplinary teams.
• Passionate about helping people access the resources they need to live independently.

Nice To Haves

• At least one (1) year of experience working with older adults or in a geriatric setting.

Responsibilities

• Conduct assessments to identify residents' social, health, and support needs.
• Provide case management, resource referrals, and service coordination.
• Connect residents with community services such as transportation, meal programs, counseling, wellness programs, legal resources, personal assistance, and healthcare services.
• Build and maintain strong relationships with local agencies, service providers, and community partners.
• Advocate for residents and help them navigate applications, services, and available benefits.
• Develop individualized service plans and monitor ongoing support services.
• Help residents strengthen relationships with family, friends, neighbors, and community resources.
• Coordinate educational programs and training that support successful aging in place.
• Recruit and develop volunteer opportunities that enhance resident engagement and well-being.
• Partner with staff to promote a resident-centered environment that values dignity, independence, and quality of life.

Benefits

• Make a visible difference in residents' lives every day.
• Build strong community partnerships.
• Work in a supportive, collaborative environment.
• Contribute to a culture centered on dignity, respect, and service.
• Help older adults remain engaged, independent, and connected.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level