Service Coordinator

Luther Brookdale Chevrolet Buick GMC•Brooklyn Center, MN

About The Position

The Service Coordinator is the first point of contact for customers and provides customer service while creating vehicle repair orders and estimates. The role welcomes applicants new to the automotive industry who have prior experience in customer service, retail sales, restaurants, or hospitality. The coordinator oversees the flow of work and helps ensure customers receive prompt, courteous, effective service.

Requirements

  • Organized and friendly personality.
  • Time management skills.
  • Excellent communication skills with customers.
  • Professional, well-groomed personal appearance.
  • Clean driving record.
  • Willingness to submit to a pre-employment background check, including criminal background screening, motor vehicle record review, and social security number verification.

Responsibilities

  • Oversee the flow of work and ensure customers receive prompt, courteous, and effective service.
  • Provide exceptional service and help ensure customers are handled appropriately.
  • Answer phones and schedule appointments.
  • Assist with parking customer vehicles.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) with match.
  • Paid vacation.
  • Growth opportunities.
  • Paid training.
  • Family-owned and operated workplace.
  • Long-term job security.
  • Health and wellness offerings.
  • Accident and critical illness coverage.
  • HSA/flexible spending.
  • Pet insurance.
  • Employee discounts.
  • State-of-the-art facility.
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