Service Coordinator/Human Services (Elk/Clearfield/Jefferson)
About The Position
Alleghenies United Cerebral Palsy (AUCP) is a nonprofit organization founded in 1955 that serves people age 18 and older with disabilities. Its mission is to help individuals meet basic needs, improve quality of life, promote independence, and participate in decisions about their services. As a Service Coordinator, you will work with individuals and their support teams to develop, update, and manage personalized service plans. The role coordinates support through paid providers and community resources, ensuring services meet participants’ needs and are delivered appropriately. It involves community travel within an assigned Pennsylvania region, participant visits, and compliance with program regulations and AUCP standards. This is a hybrid position involving in-office, remote, and community-based work. Employees working remotely must maintain reliable high-speed internet. Applicants must live in Pennsylvania or be willing to travel to Pennsylvania for home visits. Employment is contingent on completing the listed background and verification clearances.
Requirements
- Bachelor’s degree in Social Work, Psychology, Education, Human Services, or a related field.
- Experience working with individuals with disabilities or special needs.
- Strong assessment, planning, and participant-centered service delivery skills.
- Excellent organizational, communication, and documentation skills.
- Ability to work effectively as part of an interdisciplinary team.
- Familiarity with community support systems, housing resources, health care, and human services.
- Must live in Pennsylvania or be willing to travel to Pennsylvania to complete home visits.
- Must maintain reliable high-speed internet when working remotely.
- Successful completion of the required PA State Police Background Check (e-PATCH), Child Abuse Clearance, FBI Background Check, MA Fraud Check, Social Security Verification, and DMV Check.
Nice To Haves
- Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS) is strongly preferred.
Responsibilities
- Collaborate with clients and their teams to develop individualized service plans based on personal goals and priorities.
- Regularly update service plans to reflect life changes and current support needs.
- Coordinate and monitor services provided by paid providers and community resources to ensure they meet the individual’s needs, are authorized and used appropriately, and are implemented by knowledgeable staff following the plan.
- Maintain communication with support teams to address concerns and updates promptly and effectively.
- Ensure work complies with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
- Travel within the assigned region to meet with participants in compliance with their service plans.
Benefits
- Flexible schedule
- No on-call
- 15 agency-paid days off, including 11 holidays
- 18 PTO days
- Paid training period
- Mileage reimbursement
- Company-provided equipment
- Tuition reimbursement
- Medical insurance
- Company-paid dental insurance
- Company-paid vision insurance
- Company-paid life insurance, with the option to add coverage for the employee and family
- Up to 5% 401(k) match
- Starting hourly rate of $21, with the opportunity for performance-based increases
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What This Job Offers
Job Type
Full-time
