Part Time Service Coordinator

Independent Management Services • Columbus, OH

7d

About The Position

Independent Management Services is hiring a Service Coordinator for its Columbus, Ohio location. The company is a full-service property management and marketing firm focused on revitalizing under-managed multifamily housing developments. Founded in 1989, it operates more than 100 sustainable communities in 11 states, primarily in affordable and workforce housing, with experience in market-rate and commercial property management. The company describes a professional, growth-oriented environment and offers competitive salaries and a comprehensive benefits package.

The Service Coordinator handles rental sales activities from lead generation through closing, responds to rental inquiries, conducts unit tours, qualifies applicants, and completes lease renewals. The role also involves pursuing leads across telephone, walk-in, and internet channels, generating qualified leads through referrals and networking, and carrying out community outreach marketing. The coordinator receives and resolves resident requests and concerns, helps organize resident functions, and builds positive, professional relationships with residents. The position reports directly to the Site Manager.

Requirements

• Sales-minded individual with attention to detail and strong verbal and written communication skills.
• Self-motivated with the ability to take initiative.
• Excellent follow-up skills via telephone and email correspondence.
• Experience with HUD Section 8 subsidy programs.
• Demonstrated track record of reliable work attendance and punctuality.
• Must adhere to Federal Fair Housing Laws.

Nice To Haves

• Proficiency with Paycom software and the Microsoft Office suite.
• Experience with RealPage OneSite.

Responsibilities

• Manage rental sales activities from lead generation through closing.
• Respond to rental inquiries, conduct unit tours, qualify applicants, and complete lease renewals.
• Pursue rental leads received by telephone, walk-in traffic, internet, and other channels.
• Generate qualified rental leads through referrals, networking, and company-supported advertising.
• Create and execute community outreach marketing efforts.
• Receive and resolve resident requests and concerns.
• Organize resident functions as needed to promote resident retention and increase resident satisfaction.
• Foster positive working relationships with residents while maintaining a professional demeanor.

Benefits

• Employer-paid health and dental insurance for employee-only coverage, with affordable dependent and family coverage.
• Voluntary vision, life, accident injury, long-term disability, and identity theft insurance options.
• 401(k) with an above-average employer matching contribution.
• Generous paid time off package.
• Training and employee development program.
• Other employee benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed