Resident Service Coordinator - Part Time

ST Residential • Greeley, CO, KS

1d • Onsite

About The Position

Silver Tree Residential, LLC is seeking a dependable, experienced, compassionate, and motivated Service Coordinator for Birchwood Manor, a 162-unit mid-rise community for seniors in Greeley, Colorado. The coordinator supports residents’ quality of life and self-sufficiency by building community partnerships, connecting residents with resources and services, and coordinating educational, wellness, and social programming. The position does not provide direct services, though limited case management may be provided when requested and authorized by a resident. The coordinator also maintains resident records and regulatory reports, supports residents during transitions, collaborates on apartment inspections and aging-in-place plans, and communicates with prospective tenants about the program.

Requirements

• Bachelor’s degree in gerontology, social work, or a related field.
• At least three years of experience providing social services.
• Knowledge of legal liability issues relevant to providing social services to at-risk populations.
• Genuine interest in continuing education that directly serves older adults.
• Commitment and passion for serving older adults with physical, functional, social, and cognitive challenges.
• Strong written and verbal communication skills.
• Ability to problem-solve, educate, and advocate for vulnerable adults.
• Excellent organizational skills.
• Knowledge of Microsoft Office and experience with Excel spreadsheets.

Nice To Haves

• Master’s degree.
• AASC Professional Services Coordinator certification.

Responsibilities

• Develop relationships and partnerships with local agencies and nonprofits to help provide services for residents.
• Connect residents with ongoing educational programming, wellness presentations, and on-site events that promote self-sufficiency.
• Maintain working knowledge of federal, state, and local resources, including entitlement and means-tested programs for seniors.
• Serve as a liaison with medical and professional service providers and community agencies when requested or authorized by a resident or legal representative.
• Report resident abuse, neglect, or exploitation in compliance with applicable state statutes and ethical standards.
• Refrain from providing direct services; provide limited case management only when requested and authorized by a resident.
• Maintain resident files in compliance with HUD and Silver Tree Residential requirements and prepare and submit HUD regulatory reports as directed.
• Develop and maintain a resource directory for the apartment community.
• When directed by the resident, assist the resident, family, and designated representatives with transitions into and out of the facility.
• Accompany the Community Director on apartment inspections, collaboratively assess residents’ needs, coordinate plans to support aging in place, and follow up on property management referrals.
• Create a monthly calendar and site newsletter with input from the Community Director and other staff as needed.
• Attend home visits with prospective tenants to introduce the Service Coordination program and assist with the move-in process.

Benefits

• Competitive salary and benefit package.

What This Job Offers

• Job Type: Part-time