Resident Coordinator (Part-time)

CAPSTONE REAL ESTATE SERVICES, INC. • Houston, TX

1d

About The Position

The Resident Coordinator supports resident satisfaction and property marketing. The role involves communicating with residents to understand and anticipate their needs, inspecting the property, visiting residents, and orienting new residents to community procedures and amenities. The coordinator plans resident events, monitors attendance, manages event supplies in coordination with the Property Manager, and contributes to marketing, sales, lease negotiations, marketing strategies, and referral-network development. The role also prepares weekly marketing reports and distributes semiannual resident surveys.

Employment is contingent upon satisfactory criminal-history and drug-screening results. Capstone states that it generally does not employ individuals with specified criminal convictions or undisclosed criminal history, and does not employ individuals who test positive for illegal drug use or alcohol abuse. The posting states that exceptions to the criminal-history policy may be considered in special situations.

Requirements

• Customer service skills.
• General knowledge of onsite management operations and multifamily properties.
• Ability to communicate effectively and relate to people.
• Preference for working with others and ability to work well under pressure and with others.
• Self-confidence, an outgoing manner, and assertiveness.
• Self-motivation and self-direction.
• Ability to work without direct supervision.

Responsibilities

• Communicate with residents and seek to anticipate their needs and opportunities to enhance the resident experience.
• Conduct regular property inspections and periodic visits to each resident.
• Assist new residents with move-in and orient them to community procedures, parking, business hours, mail, and related information.
• Create a monthly calendar of resident events and monitor attendance.
• Manage event supplies and coordinate purchases and supplies with the Property Manager.
• Market the property through marketing, sales, and lease negotiation, and create marketing strategies with the Property Manager.
• Establish a referral network through local employers, businesses, locators, and residents.
• Prepare weekly marketing reports and distribute semiannual resident surveys.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed