Resident Coordinator (Part-time)

Capstone Careers•Houston, TX

About The Position

The Resident Coordinator works to understand and anticipate residents’ needs through communication, availability, property inspections, and periodic visits. The role supports new residents during move-in by explaining community procedures, parking, business hours, mail, and other relevant information. It also plans resident events, manages event supplies with the Property Manager, and contributes to property marketing and leasing efforts. The position establishes referral networks and prepares weekly marketing reports and semiannual resident surveys. Employment is contingent on satisfactory criminal history and drug screening results. Capstone states that it generally does not employ applicants with specified criminal convictions or undisclosed criminal history, or applicants who test positive for illegal drug use or alcohol abuse; exceptions to its criminal history policy may be considered in special situations.

Requirements

  • Customer service skills.
  • General knowledge of onsite management operations and multifamily properties.
  • Ability to communicate effectively and relate to people.
  • Preference for working with others and ability to work well under pressure and with others.
  • Self-confidence and an outgoing, assertive manner.
  • Self-motivation and self-direction.
  • Ability to work without direct supervision.
  • Satisfactory criminal history record check, subject to the employer’s stated policy.
  • Satisfactory drug screen test.

Responsibilities

  • Understand and anticipate residents’ needs through communication, availability, property inspections, and periodic visits.
  • Orient new residents to community procedures, parking, business hours, mail, and related information during move-in.
  • Generate a monthly calendar of resident events and monitor attendance.
  • Manage event supplies and coordinate purchases and supplies with the Property Manager.
  • Market the property through marketing, sales, and lease negotiation, and create marketing strategies with the Property Manager.
  • Establish a referral network through local employers, businesses, locators, and residents.
  • Prepare weekly marketing reports and distribute semiannual resident surveys.
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