Service Coordinator

Tri-State Bobcat • Little Canada, MN

52d • Onsite

About The Position

Tri-State Bobcat is seeking a Service Coordinator to join their Little Canada team. This role supports service operations by handling warranty administration, equipment technology, technician dispatch, and company driver coordination. The Service Coordinator will manage extended warranties and Machine IQ, with opportunities for cross-training and taking on field service dispatch and company driver coordination for various logistical tasks. This position is ideal for someone organized, dependable, and seeking a varied role with responsibility in the equipment industry.

Requirements

• Strong attention to detail and organizational skills
• Ability to manage multiple priorities and changing schedules
• Excellent communication and customer service skills
• Comfortable learning new software and systems
• Able to work independently and follow through

Nice To Haves

• Equipment, service, warranty, dispatch, or logistics experience preferred

Responsibilities

• Communicate directly with customers regarding extended warranty registrations, documentation, and follow-up
• Manage Machine IQ and support Service and Sales teams with equipment information
• Provide backup support for the Warranty Administrator
• Schedule and dispatch field service technicians
• Coordinate and dispatch company drivers for inventory movement, equipment transfers, deliveries, and pickups
• Communicate schedules and changes with technicians, drivers, customers, and internal teams
• Maintain accurate records and help improve scheduling and service coordination

Benefits

• Health, Dental & Vision Insurance
• Company-paid Life & AD&D Insurance
• 401(k) with company match
• PTO from your first day
• 7 paid holidays
• Employee Assistance Program (EAP)
• Training and career advancement opportunities
• Employee discount opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed