Service Coordinator
About The Position
San Gabriel/Pomona Regional Center (SG/PRC), a private nonprofit agency contracted with the California Department of Developmental Services, serves people with intellectual and developmental disabilities across 30 cities in Los Angeles County. The Service Coordinator reports to the Manager of Pre-school Services III and provides comprehensive, compassionate case management to children ages 3 to 6 and their families. The role works collaboratively with families, Regional Center staff, and community resources to coordinate support and help children receive appropriate services. This community-based position involves meetings with individuals served and families at home, in the community, or at the office. Frequent telephone, virtual, and out-of-office meetings are required. Work is divided between an office setting and community meetings or home visits, with documentation and case management responsibilities.
Requirements
- Bachelor's degree in social work, psychology, human development, sociology, public health nursing, or a related field.
- At least one year of experience working with individuals with developmental disabilities or in a related field; a master's degree in a related field may substitute for the required experience.
- Knowledge of developmental disabilities and community resources.
- Strong verbal and written interpersonal and communication skills.
- Experience developing and implementing individualized service plans and meeting strict documentation timelines.
- Knowledge of behavior intervention techniques and best practices.
- Ability to independently plan and schedule work, develop individualized support plans, and adapt strategies as needed.
- Strong organizational skills and attention to detail in documentation and case management.
- Ability to conduct in-person meetings and facilitate collaboration among stakeholders.
- Excellent computer skills, including Microsoft Word and Outlook.
- Ability to multitask, prioritize assignments, and meet deadlines amid conflicting priorities.
- Ability to work compassionately and with cultural sensitivity with diverse populations.
- Valid driver's license, reliable transportation, and minimum liability insurance coverage.
- Ability to drive to meetings and home visits, walk to and from appointments, sit for extended periods, and operate a computer for report writing.
- Clear verbal communication in person and by phone.
- Adequate visual acuity to read documents, use a computer monitor for prolonged periods, and review detailed information.
- Occasional lifting, pushing, or pulling of items up to 25 pounds.
Nice To Haves
- Bilingual in Spanish.
Responsibilities
- Help children with developmental disabilities and their families locate appropriate community services and programs.
- Consult with the Manager, Client Services Staff, liaison, and specialist staff to coordinate medical, behavioral health, psychological, educational, vocational, recreational, and adaptive-device services.
- Explain available resources and services to individuals served and their families.
- Collaborate with the team to assess and address children's needs.
- Conduct in-person meetings with children, families, and relevant agencies to facilitate service planning and coordination.
- Develop and implement individualized Family Service Plans (IFSPs).
- Document service plans, meetings, and progress accurately and promptly.
- Prepare interim and annual reports within mandated timelines.
- Initiate purchase of service (POS) through the Regional Center for clients ineligible for other funding sources.
- Present cases to specialized committees as appropriate.
- Perform additional duties that support departmental and organizational goals.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
